Quad-City Area Labor-Management Council

Quad-City Area Labor-Management Council Training

Adapting to a Changing Workforce
A two day workshop offering a powerful, comprehensive change management training program that empowers individuals and organizations to reach their full potential in the workplace. The participants are skillfully guided toward an understanding and acceptance of educational values, based on their perception about change and their willingness to respond to change in a positive way. QCALM recommends that all participants take QCALM's change management training as a pre-requisite to any other type of training.

High Performance Work Organizations/Working Together
Custom designed training program that includes team building exercises, group problem solving and effective communication, consensus skill training that leads to enhanced quality and productivity, job security and reduced production costs.

New Approaches to Interest Based Bargaining
A two-day training designed to provide participants skills and new insights on how to approach problems, disagreements, opportunities and ways to satisfy each other's needs. The training will increase participant's ability to improve people skills and approach conflict in a collaborative manner. Participants will realize the process used to reach agreement affects both the quality and durability of the result, as well as the long-term relationship between parties. The training has strong emphasis on communication and relationship building.

Problem Solving & Skill Development Problem Solving & Skill Development is a key skill required by high performance organizations. For problem solving to be effective, people working together need a common process for working through issues to achieve innovative and creative solutions to those issues. The workshop introduces participants to sequential process using associated problem solving tools such as: Cause & Effect Diagram, Pareto Charting, Force Field Diagram and Decision Making Models.

Labor-Management 101
A specially designed one-day training dealing with a brief labor history of do's & don'ts, what's in it for labor and what's in it for management, communication skills and conflict resolutions basics. The program is designed for new labor and management leaders.

Managing Diversity
The one-day workshop strives to improve the participant's abilities in the following areas:

Understand and describe the challenges of managing and working within a diverse workplace

Recognize the benefits of multiple perspectives in support of diversity in the workplace

Identify and work through participant's own stereotypes as well as reclaim pride in their own ethnic and cultural backgrounds

Respond effectively in encounters with individuals who are culturally different from themselves

Build a repertoire of practical methods for overcoming cultural barriers within the organizational setting and with the external customer

Apply interpersonal skills to accommodate the need of customers and employees who are culturally different from themselves

Capitalize on people's differing talents

On Solid Ground
This is a video training series designed for use with at risk youth from 12 to 20 years old. This program is very effective at creating an awareness in participants that change is possible and then providing tools to develop creative thinking skills so change can take place. The core program consists of 12 sessions taught by Gordon Graham, David Lewis and Cathy Crosslin, that lead participants to recognize controlling how we think is a learnable process. The series is application driven by workshops following each session that provide hands-on practice in using the concepts on a daily basis.

Change Is An Inside Job
A two-day change management class with emphasis on the development of the individual. This is a powerful and comprehensive personal growth and goal setting program that helps us break through the barriers that keep us from reaching our full potential. It empowers individuals to reach their full potential by giving them the practical tools they need to meet the challenges of our fast changing world. It empowers them to make positive changes in their lives and take charge of their future.

Matrixx System With Matrixx, people can quickly identify with their own personality style and that of others. This identification is a crucial step in developing effective communication and building positive relationships. Those who use Matrixx have reported success in building team spirit in their organizations, enhancing their skills in conflict resolution, and developing a foundation for communication both personally and professionally. Individual participation along with group interaction is the most effective method of learning and retaining information. NCTI has developed a unique group interaction approach that delivers unprecedented retention, and tremendous application in our day-to-day lives.

Don't Laugh at Me (Bullying)
Operation Respect: Don't Laugh at Me is an interactive program to help create safe and caring environments for all of our children. The program will be presented in schools and youth service agencies beginning August of 2003. The DLAM program can supplement ongoing efforts aimed at character development in children, or can provide the first foundations for a program in social responsibility. QCALM will provide free workbooks, videos and CDs that educators retain after the initial presentation by trained DLAM facilitators. See DLAM website for additional information at www.dontlaugh.org

Outdoor Adventure Experience
Course Objectives:
Team members who complete the outdoor Adventure Experience "low-ropes" course will be able to:

Define the T.R.U.S.T. Model.
Describe the components of an effective team
Demonstrate the principal of synergy.
Build trust with fellow team members.
Demonstrate the need to examine and update mental maps of how each of us perceives a changing world.

Course Goals:

To provide opportunity for Team members to learn and practice skills related to the T.R.U.S.T. values.
To provide opportunity for Team members to create a relationship foundation with other Team members upon which effective Teams operate.
To provide opportunity for Team members to learn and practice Team skills that will contribute to effective Teamwork on the job.

Course Overview:
There are many ways to generate results for business and labor; Teams is one approach. The course is designed for organizations that want to develop a working together culture or team environment. The Outdoor Adventure Experience is an intense 2 day course based upon "experiential learning" in a Team environment. While focus in on Team development this is also a great individual confidence, self-esteem building course.

Great athletes practice….great teams practice…. This is your opportunity to practice. The challenge will be to stretch a little to get out of your comfort zones and allow yourself to learn and have fun at the same time. Weather permitting many of the activities are conducted outdoors.

Improving Communication
Communicating is a skill that each of us uses daily. Fact is we spend more time communicating than doing almost anything else. Be it at home with our families or at work, we take it for granted. All too often we hear someone say, "What we have here is a communication problem". To improve something we must understand it. This class will allow us to see what communication is, how it affects us and how each of us can improve our personal communication skills.

American Collective Bargaining
This is a program for high school students based on the Federal Mediation and Conciliation Service program to promote sound and stable labor-management relations. In today’s highly competitive global economy, there is a growing need for more cooperative, less antagonistic relations between management and workers. The skills developed in this workshop carry on into the job readiness of young workers and offer them added tools and choices for conflict resolution strategies when the need arises.

Of Course You’re Angry
Called “A Workshop for Really Really Nice Men and Women”. Sometimes we don’t know what is contributing to our feelings of frustration, depression, or powerlessness. This workshop gives helpful information about the personality vs. personality disorders, birth order, learned behaviors, and healthy anger. By connecting with skills to interpret our perceptions we can put emotional communication to work to achieve our goals.

Cultural Arts and Character Education
Children learn values by way of stories, songs and interactive activities from the Native American “Four Arrows” way. These values include anti-bullying, respect, responsibility, and taking time to make the right decisions. This is a five session program for one class of students (up to 35) where two visiting artists collaborate and work with students, culminating in an assembly performed by the students and the artists for parents and the school.

For additional information about QCALM, please contact Sharon De Frieze at 309.794-9194.

Quad-City Area Labor-Management Council
Rock Island Arsenal Bldg. #56, P.O. Box 1365
Moline, IL 61266-1365